Allstate only deal directly with brokers and never directly with the insured for placement of business.
As a broker the need to receive advice in lines of business you are dealing is vital to ensuring that your client gets the best advice possible from you and your team. To that end we encourage all brokers to talk or e-mail our underwriters directly if they have any questions at all about the product and its coverage, claims or any other questions you need answered.
Allstate have our own in house claims team so when it comes time for you to make a claim on behalf of your client you can be assured you will be talking directly to the people that will be making the decision avoiding the often frustrating process of being passed from one call centre or department to another.
Allstate Online is your way of dealing with us on a day to day basis to get quotes, bind and renew business, process endorsements, print of certificates of currency amongst other day to day services. If you are already registered with Allstate you can access Allstate Online by clicking here or by using the link in the broker section of this web site
Our office team are here to help with any other questions you may have about commissions, payments dealing with our online system or any other general question